Delete your data
Dayclip ("we", "us") provides this service. Contact: hello@dayclip.ai.
Business owners
- A clip: open it in the Dayclip app and choose Delete. The clip and the footage it was made from are deleted. Posts already published stay on the platform until you delete them there.
- A social account: open Publishing in the Dayclip website (or Settings → Connected accounts in the mobile app), then choose Remove. This disconnects the account and cancels its scheduled posts. If removal reports an error, follow the message or contact us. Operational records and backup copies may remain; contact us to request deletion of retained account data.
- Your whole account, in the mobile app: go to Settings and tap Delete account, then confirm. Remove connected social accounts from shops that only you can access first; the app asks you to. Deleting your account removes your sign-in and access. Shops that other people still use remain available to them. Shops that only you can access, their clips, footage, thumbnails, logo and queued posts are deleted, and their stations are unlinked. On the website, use the email request below.
- Your whole account, without the app: email hello@dayclip.ai using the email linked to your account, or identify your account’s phone number so we can verify ownership. We delete your account, clips, footage and connected-account data within 30 days and confirm by reply. YouTube data follows the shorter deadline below. Server logs and backups that may hold other account identifiers expire within 30 days.
Facebook or Instagram users
To remove Dayclip's access, go to Facebook Settings → Apps and Websites (or Instagram Settings → Apps and Websites) and remove Dayclip. To also have us delete data we received from Meta, email hello@dayclip.ai; we delete it within 30 days and send you a confirmation code.
YouTube users
You can also revoke Dayclip in your Google account connections. For deletion of YouTube account information stored by Dayclip, email hello@dayclip.ai and identify the connected channel. Do not send passwords or authorization tokens. When you request deletion of YouTube data, including as part of a Dayclip account-deletion request, we delete that stored data as soon as possible and within seven calendar days. Removing a YouTube connection in Dayclip revokes its Google authorization and starts the same cleanup. Minimal internal deletion records are retained to prevent an older backup from restoring a removed connection. Disconnecting or requesting deletion in Dayclip does not remove videos already on YouTube; delete those in YouTube Studio.
Staff and customers seen in footage
If you appear in footage recorded at a business that uses Dayclip, you can ask that business not to film or post you, or to delete clips that show you. You can also email hello@dayclip.ai with the business name, roughly when you were there and what you would like removed. We will work with the business to delete it, and we will remove or blur you in anything Dayclip itself has published within 7 days. A parent or guardian can ask on behalf of a child. Raw footage is deleted automatically within 48 hours, or within 90 days for a business in our pilot program that agreed to keep it longer (see the privacy policy).